manual planning

3 common challenges facing ‘Manual’ route delivery planning

Introduction

For Logistic Managers and Delivery Schedule Planners, organising and ensuring the delivery of goods from your warehouse to your customers, within agreed service levels, requires a well configured delivery schedule. But if you are like most businesses with a last mile distribution task, planning a multi-vehicle delivery operation with constraints and variables can become a mammoth task, especially when completed by ‘manual’ methods.

‘Manual’ Methods

By ‘manual’ methods, we mean planning delivery route schedules through traditional methods such as white boards, Excel spreadsheets, bundled sets of consignment notes and Google Maps. 


Read on to see the 3 reasons why ‘manual’ planning your last-mile delivery routes is hurting your business, and why you need Scopta’s Run and Route to improve your overall last-mile delivery planning.

1. Manual route planning is prone to human error and requires time!

‘Manual’ planning methods through spreadsheets and mapping tools require a lot of time and effort to do correctly, to ensure all your deliveries are accounted for. But when you have deadlines on when delivery schedules are ready for your fleet, how can you ensure the accuracy and efficiency of your plans? 

The complexity of a last mile delivery task increases significantly with only a few constraints such as cargo / vehicle compatibility or constrained delivery windows.  Even a very experienced planner can’t manually calculate a highly optimised schedule that satisfies all customer requirements.

Having to go back and forth between Google Maps and delivery lists, while creating a spreadsheet increases the chances of making mistakes that could prove costly. Manual planning or ‘planning by hand’ is complex and prone to human error. This can result in inefficient routes, increased delivery time and cost and worse – losing customers because of late or missed deliveries. 


Even with a great manual planner on your staff, there is significant key personnel risk when all of the required knowledge is invested in one to two people, rather than systematised in a scheduling application.

2. Manual route planning is inefficient and expensive

We’ve seen how ‘manual’ delivery route planning is a notoriously difficult task and puts at risk your ability to meet customer SLAs.  The second issue is the cost and inefficiency that manual planning can drive into your distribution function.  

As a direct result ‘manual’ planning can impact your bottom line through poor route planning and mismanagement of resources such as:

  • Increased capital investment due to operating a larger transport fleet than required;
  • Increased labour costs due to drivers travelling longer distances and working longer hours, and 
  • Increased fleet operating costs

Why settle for a competent delivery schedule, when you can have an optimised delivery schedule, that meets your requirements and can see your team save time and reduce operational costs?

3. Managing growth and have the ability to scale is difficult with ‘manual’ route planning

One major challenge with ‘manually’ route planning is dealing with change and scale. For example, as your business takes an upward trajectory, so too does your demand. Being able to successfully manage growth by adding in more deliveries and locations ‘manually’ can place added pressure to an already lengthy and difficult process. The only real solution by way of your current ‘manual’ process, is simply putting in extra effort and time to correctly cater to new customers and businesses. 


Another challenge is being able to manually plan for last minute changes and added deliveries. This can take the form of specific road closures and re-planning delivery routes, delivery windows and changing availability from customers, and additional deliveries to name a few.

The ability to deal with adverse change is restricted and difficult through ‘manual’ planning. By not having an agile system it can lead to poor delivery schedules with inefficient delivery routes, not to mention the stress placed on Logistic Managers to add additional delivery locations and the additional pressure placed on Delivery Drivers to meet their deadlines.

Take the leap with Run and Route

Scopta Run and Route is an automated solution that can help you and your business deal with complexities of operating a last-mile delivery business and/or company. As described earlier, manually planning delivery route schedules raises many challenges around the significant amount of time and effort required to create a delivery schedule, the inefficiencies of manual planning and the difficulty of dealing with change and ability to grow and scale. 

Scopta Run and Route equips your business with a purpose built tool that simplifies the way you plan and organise your delivery fleet. Powered by an algorithmic engine, your Logistics Manager and Delivery Scheduler can plan schedules faster and with more accuracy, reducing the time spent planning and ensuring a compliant schedule.

Run and Route will also allow you to organise and distribute your resources more effectively, meaning that you can be assured that your Delivery Drivers are taking the most optimal set of routes, saving time and reducing operational costs. 

For more information around Scopta Run and Route or to start a free trial, get in touch with one of our team members today.

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Route planning

Lead the way with the right route planning tool for you and your business


Introduction

Navigating through last-mile delivery offerings can be a daunting task, as you figure out which route planning software tool is the most applicable for your team, your business operation needs and budget. When considering Scopta’s Run and Route planning software, there can be a range of important factors to consider, such as:

  • Finding the best tool to reduce your operational costs and improve your bottom line;
  • Purchasing the necessary functionality to streamline current business planning and supply chain management,
  • Identifying gaps within your current operations that could benefit from an automated software solution, as you seek to make technological advancements,
  • Selecting the correct route planning tool that has the capacity to deal with your business intricacies and complexities, such as delivery windows, drop off specifications and vehicle compatibility.

As you work through the finer details of other route planning software providers, understand Scopta’s Run and Route and take a look through our customer profiles to see which one best aligns with you and your business.


Customer Type Summary

Customer ProfilePain Points and Challenges
General ManagerReducing operational costs Managing day to day to operations
Vice President of Logistics and PlanningMeeting customer demand and ensuring a safe and smooth operation Supply chain management and refining processes
Digital Transformation ManagerImproving business processes through AI solutions Simplifying and streamlining procedures
Delivery Schedule PlannerCreating a efficient delivery schedule that meets customer demand

Are you a General Manager?


Scopta’s Run and Route’s first customer profile describes General Managers of medium to large sized LPG Gas Distributors (1000+ employees). They hold a management position within the organisation – and are charged with overseeing the day to day service and deliveries of their distribution centre. With broad industry experience and academic qualifications, this GM drives strategy and performance across his business in revenue growth, cost reduction, operational efficiency and customer experience

As business and demand continues to grow so does the business’s costs; mindful of their bottom line and an eye into the future, they seek for alternative options that can aid the delivery scheduling team in being able to meet their customers’ needs by making deliveries on time and on demand, and reducing the man hours spent on creating schedules through old hand method ways like excel and google maps.


Does this sound familiar? If so, our Run and Route tool helps solve the above challenges by creating an optimal and efficient set of routes, reducing drivers’ travel distance and accelerating the delivery process.

Are you a Vice President of Logistics and Planning?

Aligned closely with the General Manager, Scopta’s Run and Route next profile holds an executive role within the company and leads the logistics and planning functions. Tasked with ensuring the quality, efficiency and scalability of the supply chain, the Vice President of Logistics and Planning is constantly looking for systems, processes and technical solutions to gain and maintain competitive advantage

Overseeing the supply chain processes of a large distribution centre of a goods company, they take a great deal of interest in business processes and delivery outcomes and performance, with a desire to stay at the forefront of the industry. Taking a measured approach to how best to improve the service and delivery of their goods, they are on the constant lookout for solutions that can streamline the planning of delivery schedules and achieve efficient and cost effective planning

Open to technology advancement, they see the implementation of a route planning software program as a great advantage for route planning for more efficient delivery schedules. 
Does this sound familiar? If so, our Run and Route tool helps solve the above challenges by being market leaders in route optimisation, and being a functional and agile tool that simplifies the way you plan and deal with last minute adjustments.

Are you a Digital Transformation Officer?

With an eye to the future and a strong understanding of current business operations, our next profile looks to advance the company through digitalisation and with the integration of  artificial intelligence. As a key decision maker with a background in information technology, they are motivated by efficiency and productivity, constantly looking to refine and improve streamlining supply chain processes. With a view to automating and digitising where possible, the Digital Transformation Officer sees potential to improve the last-mile delivery planning process, which currently involves a mixture of data sources, manual processes, online mapping tools and excel spreadsheets.  This results in labour intensive processes, a lack of optimisation, barriers to scalability and key personnel risk. 

The Digital Transformation Officer plays a vital role in the continual refinement of these practices, looking to streamline their processes through optimisation as they look for the best route planning software for their business requirements. 


Does this sound familiar? If so, our Run and Route tool helps solve the above challenges through automated route planning solutions. Streamline the way your team plan and organise their trucking fleet, with a single tool containing all the functionality your team needs to deal with your business requirements.

Are you a Delivery Scheduler Planner?

Last but not least, the Delivery Scheduler. They have the critical role of planning the routes and delivery schedules for their 20+ trucking fleet. Equipped with nothing more than a spreadsheet, an online map and vast experience (perhaps having been a delivery driver themselves), they spend the better part of their week organising delivery schedules. 

Motivated by meeting customers’ demand and ensuring deliveries are completed, there are many variables and barriers that they face. Dealing with the complexities of considering delivery windows, driver availability, infrastructure and truck requirements and specific load types, all while making sure delivery schedules are ready by the first delivery is a time-consuming and extremely difficult task when completed by hand. 

Perhaps a route planning software tool could help?

Does this sound familiar? If so, our Run and Route tool helps solve the above challenges through its powerful optimisation engine. Be enabled to do more with a centralised system that deals with complex scenarios and variables, ensuring that you produce not only an error free delivery schedule but an efficient and cost effective set of routes.

Speak to our team now based on your above persona

If any of the following profiles or challenges resonate with you and your business, please reach out to one of our team members to discuss how Scopta Run and Route can assist, using the below contact form. 


With a strong understanding of the constraints and challenges last mile delivery and route planning entail, the team behind Scopta Run and Route are dedicated to working along side you to improve your business processes and route planning through automation and optimisation.

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Biarri Workforce New Feature Release: July Edition

With the end of the Financial year coming to close, and as Businesses continue to adjust to our new normal, the team behind Biarri Workforce continue our commitment to improve and simplify workforce rostering and planning. With our users in mind, our development team has updated and created additional functionality to equip you the user with the necessary tools to improve the way you:

  • View KPI’s and create reporting for exporting;
  • Manage your employees work schedules across multiple rosters 
  • Improve visibility of rosters when planning with simplified user interface functionality and
  • The way employers manage employees fatigue and qualification compliance 

Read on to see how Biarri Workforce continues to simplify and prepare your workforce scheduler to create optimised workforce rosters and work schedules. 

  1. Roster Export Additional Employee Columns  

Reduce confusion and assure your employees with the option to increase your employees visibility with additional ‘Employee Fields’. When downloading or exporting your roster, you have the choice to include or exclude the following employee details from your roster. Better manage your employees’ details with the new employee columns. 

2. Include shifts from non-primary roster

Better manage individual employee rosters by being able to include shifts from non-primary rosters. When downloading rosters, include or exclude shifts from non-primary rosters with Biarri Workforce’s new toggle option. Perfect for employees who work across multiple departments and perform multiple functions, keep track and improve the way you plan and organise their roster.


3. Customisable report titles

Create clearer reports and configure ‘titles’ and ‘subtitles’ before downloading your roster. With the ‘Suggested Titles’ selector – correctly title and label your rosters based on intelligent suggestions.



4. Roster KPI’s – Paid hours/ total days sub totals 

Make more informed decisions with Biarri Workforce’s improved ‘RosterKPI’s’. With the enhanced KPI functionality, users will have the option to view the sub-total paid working hours and total days. Helpful and useful when dealing and managing fatigue, increase your workforce planners and users visibility over working hours, ensuring employee hours do not exceed CBA regulations.

5. Powerful roster view filters

Improve your user experience with the new Biarri Workforce filter options. By clicking on the following ‘filter’ icon dropdown in the Rostering’ tab, your user will now be able to organise and switch views by selecting the necessary filters, creating a more clearer and purposeful roster.

6. Fatigue and Qualification Compliance Reporting 

Found in the ‘Admin’ tab, users will now be able to export fatigue and qualification reports under the ‘Roster Validation’ sub header.
Make compliance and safety a priority by ensuring you have the correct employee with the correct qualification, to perform the necessary tasks. With Roster Validation’ reporting, your Workforce Planners and users will be able to stay up to date with employees who do not satisfy the requirements to perform specific tasks and roles. From alcohol tests to site compliance, roster validation will highlight when employees are in breach of rule specifications outlined.

If you want to know more about any of the features mentioned above, we invite you to leave your contact details in the contact form below and one of our team members will get in touch with you. Or if you want to know more about Biarri Workforce follow this link.

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Changing the landscape of Route Optimisation

Introduction

Getting from point A to point B is a simple enough task to be completed on most devices, through various different apps and software. But what happens when you have to get from point A to point B and now point C with consideration of other factors like availability windows and route preference? Scopta have developed Run and Route a route optimisation software that deals with the complexities of vehicle and delivery routing.

Read on to discover Run and Route and how it is changing route optimisation and vehicle routing.

Scenario

Barry is the Operations Manager at a warehouse depot for a biscuit company and is in charge of the planning and organising of the distribution of goods sold across Sydney. Barry is tasked with delivering 400 orders to be delivered between 20 trucks, exactly 20 orders per truck. For the last 10 years Barry has used a combination of Excel and Google Maps to figure out their delivery routes. He plans his delivery schedule a week in advance, and spends a large portion of the week carefully mapping out delivery routes. Barry is restricted by both time and cost, trying to figure out the fastest and most efficient route.

Planning out a delivery schedule by hand is notoriously difficult and time consuming, not to mention subject to human error. Manually working between Excel and Google Maps to find the best delivery order is inefficient and also raises challenges such as the Travelling Salesman Problem or TSP, which is simply finding the best order in which to visit a set of locations. Through traditional methods of Excel and Google Maps it won’t tell you the best way to order those stops to give you the overall shortest or fastest route but instead show you the quickest route from point A to point B. Now say you throw in point C and point D? An extra level of complexity is added with additional locations. How is Barry to know which location to begin with and the order to complete the rest of his deliveries?

With Run and Route, Barry will have a centralised solution that will allow him to input information about his locations and trucks, and automatically configure the fastest and most cost effective delivery routing schedule. Traditionally, Barry might have begun his route at point A, followed by point B, C and D in that order. By inputting this data in Run and Route, Run and Route will determine the optimal delivery schedule that would show that this particular truck should begin his delivery route at point C, then point A, then point D and finishing at point B. 

Another challenge Barry and other Operations Managers face is creating a schedule that considers delivery time windows and customer availability. Factoring customer availability and time windows is a crucial and important aspect of determining the optimal routes for a fleet of delivery vehicles. For example one shop in Bondi has a strict 2 hour delivery window between 5:00am and 7:00 am, while another customer in Redfern is a bit more flexible and is open for deliveries from 6:00 am to 12:00 am. Manually working through these intricacies one truck at a time not only requires an incredible amount of thought and time, the level of complexity dramatically increases with scale

run and route

Solution

Run and Route is Scopta’s Vehicle Routing offering, designed to simplify the planning process for last-mile delivery. It is useful for businesses with multiple vehicles that each perform multiple deliveries per day. Run and Route can help your business cut variable costs and improve your customer service. Remain efficient and competitive with a quality Vehicle Routing Solver that simplifies the role of your Operations Manager and the way you plan and schedule your deliveries. Be confident and assured with the quality and accuracy of your schedules with Run and Routes powerful engine.

Want to know more? Speak to a team member today and find out how Scopta Run and Route can automate your vehicle routing.

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Common challenges facing your workforce planner

Common Challenges Facing Your Workforce Planner

Roster Managers and Workforce Planners face the difficult task of planning and formulating rosters which are efficient but also address changing shifts and team member preferences and availability.

Assigning shifts can be a time consuming task that requires a lot of thought and consideration to achieve an optimised and efficient roster. Rosterers must assign the correct shift by skill and qualification all while considering staff preferences and availability, team dynamics, training requirements and enterprise agreement rules. In addition, the roster needs to deliver high overall utilisation and cost efficiency. A poor roster can result in dissatisfied employees and have a negative impact on the organisation’s bottom line. 

Here are a few common challenges that Roster Managers and Workforce Planners face when rostering and also some ideas on how these challenges can be overcome.

Managing Staff Preferences 

As a Roster Manager it can be difficult to capture and keep track of changes to employees preferences and availability. Simply rolling forward a prior period roster will not ensure that new requests can be met and worse may mean any issues or frustrations with previous rosters are repeated.  

Team members are one of the most important aspects of any organisation. When individuals can see their preferences and availability are being considered in the rosters produced it can greatly improve staff retention, job satisfaction and performance

In addition, rosters which repeatedly ignore staff preferences can lead to ongoing shift swapping and roster changes as employees find ways to structure their work to better meet their needs.  

Are your team members making the same shift swaps month after month to bend the roster to accommodate their preferences?

Shift work allows for employee flexibility, given there is often a range of shifts available. Flexibly considering employee preferences when rostering can enable parents to attend their children’s upcoming events, allow for staff members’ special occasions and remove the need for complex chains of shift swaps by employees once the roster is published.

Capturing staff preferences is the first step in solving this problem, followed by smart rostering to take account of many often competing preferences. This can be very challenging to get right, especially when roster teams are often equipped with nothing more than personal experience and excel roster spreadsheets

Using Biarri Workforce, managers and rosterers have the ability to capture all types of staff preferences and availability and take them into account when auto-generating rosters.  

Biarri Workforce has an open and flexible rules and preference interface which allows the rosterer to define preferences and availability in many ways. 

  • The structure of our rules interface means every type of roster preference a team member might have can be captured. Some examples of this include:
  • attaching preferences to individuals, groups or across the whole roster (e.g. David prefers nights but Steve, Damian and Lilibeth prefer to work weekends, whereas everyone on the roster must comply with the legislated fatigue thresholds);
  • making a rule for a once only event in that roster period, for a defined period of time or ongoing if it is recurring in nature (e.g. can I have next Thursday afternoon off to take my kids to the Shrek Matinee, or I would like every Monday morning off to play golf with my mates);
  • defining the rule as a hard constraint (e.g. must occur) or a soft constraint (would be good if it could occur) and enabling different weightings to be set on soft constraints;
  • creating rules to support team environments (e.g to prefer a team to be rostered together and to work together on a series of consecutive shifts); 
  • by reference to other team members (e.g. prefers to work with or not to work with other individuals – this can accommodate spouses or partners who work on the same roster to ensure they will always have someone at home with kids, or alternatively both can have does off together)

The preferences, availability and other rules defined in the rules interface are then considered when Biarri Workforce auto-generates the roster.   

Last Minute Shift Swapping 

Managing and dealing with last minute shift swaps by team members can be difficult to ensure that skills, fatigue and qualification requirements are met and to ensure the changes are recorded and updated to the master roster for payroll purposes.

Life happens, events outside of our control pop up and staff will need to miss work. The next challenge is finding a suitable replacement who is available, has the necessary skill set but also a replacement who will not breach any fatigue, EBA and workplace rules.

The lines of communication can be frantic, back and forth with text messages, emails and calls searching for a replacement. Finding someone to cover the gap is often hard enough.  But wouldn’t it be great if the process was automated to not only make finding a replacement easy, but also this is seamlessly reviewed and approved and automatically updated to the master roster.  In addition, the substitute should be equivalent or lower cost and not create issues (e.g. fatigue thresholds) later in the roster period.

Biarri Workforce has an in-built shift swap feature that assists managers and employees to best manage shift swaps. Available through the Biarri Workforce Mobile App, employees can easily Swap Shifts or Offer Shifts to other available employees and management can see this activity and approve a swap before it is finalised – keeping visibility and control over the execution of the roster.


Speak with a consultant today and remove the panic of finding a suitable replacement with the right skills and availability, with the Biarri Workforce shift swap features. Equip your Workforce Planner and Roster Manager with Biarri Workforce. Whether you are currently manually rostering or looking for a more accommodating solution, the team behind Biarri Workforce are dedicated to making Biarri Workforce work for you.

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3 ways Biarri Workforce can improve rostering and workforce planning

The team behind Biarri Workforce are dedicated to helping your business get the most out of our rostering software. Whether it is simplifying the job of your workforce planners or creating a team friendly roster that increases your employees satisfaction and retention, Biarri Workforce is the solution to improve your workforce planning and rostering. Biarri Workforce is tried and tested across many industries including maintenance teams, healthcare and aviation.

Read on to learn about the 3 ways Biarri Workforce improved rostering and workforce planning for the team at CQFMS and how Biarri Workforce can help your Workforce Planners and your Business. 


Reahan McBain – FMS Group

1. Biarri Workforce Software

We’ve all heard it before: 

“It is not the tools we use that make us good, but rather how we employ them”. 

This saying doesn’t always hold true, sometimes simply not having the correct tool for the correct job restricts our ability to perform; so why not start with the right tools for the right job? 

Like so many other businesses, CQFMS managed their workforce and planned their rosters using ever increasingly complex Excel spreadsheets. While Excel is a capable tool, rostering a growing team of people over a 24/7 period all while adhering to EBA and fatigue regulations can quickly become a nightmare of complexity. Through system driven automation and the powerful Biarri Workforce roster optimisation engine, the team at CQFMS were able to significantly reduce roster preparation time, more easily ensure compliance with EBA and fatigue requirements and manage changes to their rosters more effectively

2. Onboarding New and Existing Employees

When managing a large fleet of workers, onboarding and assigning new employees to a roster can become a time consuming task. This was the case with CQFMS, with a growing workforce. Previously, onboarding was completed using another HR software system and new employee lists were manually transferred through to Excel to begin planning the roster. This was inefficient and not scalable so CQFMS requested a more streamlined approach to onboarding. Through Biarri Workforce, Workforce Planners are now able to onboard employees much easier, as well as manage their roster in the same system. Found in the Biarri Workforce ‘Employees’ tab, you are able to onboard new employees and upload documents such as certificates and other qualifications all in one simple and easy to use interface. 

3. Creating a safe roster 

CQFMS and Biarri value safety and understand that an implied safety culture goes beyond the job site and includes appropriate roster creation. It is critical when planning a roster to have the correctly trained and skilled people for the job and to ensure that employees have current certification suitable to be rostered to work on a site. Biarri Workforce has in-built validation rules which enforce training and skills compliance to enable workforce planners to plan and roster the correct workers to be deployed on site. Another crucial aspect of roster creation that Biarri Workforce automated for CQFMS was the time consuming process of checking and managing employee fatigue. Ensuring the safety of employees meant making a roster that was compliant with EBA regulations including workplace fatigue rules.  Previously, it was difficult and time consuming for CQFMS to manually update and track overtime and employee hours for a large workforce. The Biarri Workforce rules engine and validation function will not generate a roster which breaks fatigue rules and when manual changes are made to the roster the rostering team is automatically notified if the planned roster breaches any fatigue rules. Rosters cannot be published without the Workforce Planner acknowledging and/or fixing these issues.

The right tool

CQFMS is one of many valued Biarri Workforce users. By stepping away from Excel spreadsheets and adopting Biarri Workforce, CQFMS have made noticeable improvements in how they plan and manage their rosters. Reducing time and effort to generate rosters while also automating the important task of skills and fatigue compliance.

If you would like to know more about how Biarri Workforce can improve your rostering and workforce planning or have any other further questions, feel free to leave your details below and a team member will get in touch with you. 

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Creating team friendly rosters and the benefits for everyone

Introduction

Creating rosters can be a complex task.  This is especially the case for difficult large workforces with a range of  employee preferences, combinations of full time, part time and casual team members, the need to adhere with EBA rules, fatigue, skills and competence requirements , meeting or exceeding customer service levels while always operating efficiently and controlling costs.  Clearly, producing a ‘good’ roster is more than making sure there is the right number of staff for the right amount of work. 

So, on top of all of this what does a team friendly roster look like and what are the benefits to employers and employees? 

A Friendly Roster

An example of what makes a team friendly roster.

Sarah is the Workforce Planner for the local hospital Emergency Department. She is tasked with organising and preparing the Doctors rosters which she does a month in advance for a 2 week working period. The roster parameters require each Doctor to work a specific amount of ‘unsocial’ hours covering morning, afternoon and night shifts.  Sarah always  does her best to consider the Doctors preferences for specific days off some of which are always the case and some are new requests each period for example to get a mid week night away to see Hamilton in Sydney or an afternoon off for the school swimming carnival.  

Sarah completes the roster by hand creating a compliant roster with all shifts covered and accommodating as many preferences as possible in as fair a manner as she can. However, is it always a ‘good’ roster from everyone’s perspective?

While a ‘good’ roster will vary from business to business and even with respect to  each employee depending on their individual circumstance, one aspect of ‘good’ roster from an employee perspective can be defined as being fair and equitable – team friendly. For example, while Sarah may have created a functional roster that ensures the ED department meets the service level requirements, Dr Brown might have worked the past 4 Saturdays in some capacity impacting on his ability to watch his children’s sports while another team member may have worked an equal amount of hours but more night shifts than other team members.  Although on the surface the roster was compliant and functional, it is not considered a team friendly roster given the unfairness and lack of equality amongst employees. 

In addition, there may be team members who prefer to work weekends, others who prefer nights, some who only work 3 days a week and still others who might be spouses and who cannot work at the same times as their partners – so that someone is home with junior.  

Further, the roster needs to consider patterns of work – moving from morning to afternoon and onto night shifts with then a number of days break.

This gets complex quickly!

A team friendly roster will consider all of these different preferences and requirements and provide shifts which are equitable and fair in providing each team member with the same proportion of night or weekend shifts (unless of course they prefer these) and evenly meets as many of their time off requests as possible.

Benefits

Adopting a team friendly roster has many  benefits to both employees and employers. These include:

Better work-life balance 

Your workforce will be made up of a range of different people with different interests and commitments outside of work. Commitments such as family, study, and sport for example. A study conducted by Gallup Reports found that 53% of employees said that an improved work-life balance was important to them. With a fair and equitable roster these other commitments and interests will be accommodated to the fullest extent possible, making work rosters more manageable and providing employees enjoy an improved work-life balance. 

Staff retention 

Improve staff retention with a balanced roster that is considerate of staff preferences and importantly fair and equitable across the team. There are many factors that contribute to employees leaving, such as career advancement, pay and benefits but also the nature of the rosters they are repeatedly asked to work. Employees have shown to be happier when they are able to balance both work and life commitments and are treated fairly  resulting in employees desire to stay in that job. This is especially important when retaining skilled staff or staff with experience that is hard to come by. By ensuring rosters are fair and equitable across all employees you will reduce conflict and ensure no employees feel stuck with the ‘unsocial’ shifts. 

Biarri Workforce provides open and flexible rules and preference capture functionality so hard or soft constraints and preferences can be considered in the roster creation and the powerful roster optimisation engine in Biarri Workforce allows the Sarah the workforce planner to set the roster objectives and generate team friendly rosters automatically in a matter of minutes.

By using Biarri Workforce, you will be able to improve work-life balance for your team members and ensure your roster is fair and equitable

Speak with a consultant today and see how Biarri Workforce can improve the way your business coordinates your human workforce. Whether you are currently rostering manually or looking for a more accommodating solution, the team behind Biarri Workforce are dedicated to making Biarri Workforce work for you. 

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Biarri Workforce New Feature: Updated Shift Swaps

At Biarri we understand the challenges that Workforce Planners and employees face when rosters are published. We understand that circumstances outside of work may change and affect the ability for an employee to complete a shift, conversely, Workforce Planners’ and Managers’ pain point of finding a replacement to cover a shift or reconfiguring the roster to suit. 

We have listened, and Biarri is excited to introduce the new enhanced Shift Swap feature on our Biarri Workforce Mobile App.

Created out of necessity, employees can now more simply either Swap Shifts or Offer Shifts to other available employees.

When swapping a shift, we’ve removed the stress of trying to identify which employees are available. Instructed by the rules engine, the Biarri Workforce App generates a list of compatible  employees to cover a shift. These compatible employees comply with rules defined in the Admin Tab, ensuring employees are compliant with skills & qualifications, fatigue and availability rules. 

See a step-by-step walkthrough of how simple swapping shifts has become.

 

Read more
Worker Fatigue

Workforce Fatigue Management

It was around two years ago that Anita knew that she’d had enough. However, the ensuing two years had passed so quickly repeating the same task over and over again. 

So here she was again.

Anita is the workforce manager at a company which manages a large temporary, contracted, part time and/or casual workforce. They carry out a set of known tasks, some of which require qualifications, many of which don’t. In any given week, she will be juggling her Excel sheet and a phone to desperately contact replacements for people who call in sick that day while ensuring that any replacement doesn’t violate any of their strict fatigue requirements. 

Although fast paced, it’s not the type of fast paced that she had hoped for as most of it was trying to carry out tasks which can be easily automated. So why not automate?

The reality with Anita’s work is that it can be automated and there do exist tools which can do most of her job and actually make both her as well as her rostered employees’ lives better. Anita could spend less time manually carrying out error prone tasks and, simultaneously, her rostered employees could get the shifts they want – meaning less work for Anita having to offboard unhappy employees.

By automating the error prone and repetitive tasks, this would leave Anita more time to more accurately cost up rostering jobs, better manage her staff so the good people keep coming back and focus on more strategic aspects of rostering.

The dream state.

Biarri’s Workforce Fatigue Management Rostering Tool

Biarri’s Workforce rostering tool was built to solve problems exactly like Anita’s. It was designed for companies which have built their success off the back of flexible Excel sheets, however, have now outgrown them. The tool excels when the workforce has become too large or too variable and the rules too complex to efficiently allocate people to the required work in a way that keeps everyone happy.

This was a situation faced by one of Biarri’s partners, Field Mining Services. Their process was Excel driven like most companies in the region and required a lot of manual work and time intensive copy of data between spreadsheets. 

In addition, customer rules/regulations and reporting obligations were a major pain point, with countless hours spent working with Excel and Word to create reports manually. 

However, the real pain point arose when you had many users working in a single Excel spreadsheet causing significant errors and delays for the team who were trying to understand who made the change which broke everything.

These challenges triggered a roster to invoice overhaul which Biarri assisted to complete by configuring its workforce tool to make it optimally suited to FMS’ situation.

The team at Biarri were fantastic to work with. They really listened to the pain points of our business and delivered a fit solution.” – Field Mining Services

Workforce Fatigue Management Tool Capabilities

At its core Biarri’s Workforce tool is built to take the complexity out of rostering by allowing a powerful optimisation engine to do the high quality rostering for you. The engine automatically and dynamically creates compliant and desirable rosters. 

When creating the rosters, the engine takes into account fatigue and EBA requirements. The EBA and fatigue management capabilities are able to take into account things like enforced breaks after working certain periods depending on: 

  1. Location
  2. Type of work
  3. Time of work
  4. Length of work
  5. And more 

As well as many other similar rule types.

Biarri’s Workforce tool allows the bespoke configuration of a rich set of constraints suitable to any industry. When it comes to managing a highly flexible workforce (comprising many part timers, casuals and contractors), the engine can optimally look at options and do things like sharing employees across locations to improve flexibility. The benefits are:

  1. Smooth out demand, and the resulting work, to better distribute tasks to people who don’t have enough work to do in one location or too much in another
  2. Resolve skill mix requirements at a location where key skills are missing
  3. Reduce the amount of onboarding, hiring and redundancies of staff due to more flexible use of staff
  4. Create a better employee experience by creating the flexibility to cater to staff needs
  5. And more

The functional user interface allows the easy management of flexible and continually changing rosters for staff, for example, when employees call in sick.

As well as being capable of catering to complex work requirements, the tool employs modern web based technologies to integrate seamlessly via REST APIs into payroll and T&A tools. This means you can avoid complex integrations and replacements of existing tools. 

The Biarri Workforce Rostering Application integrates into any stack with predefined interfaces.

Typical Outcomes

So what are the benefits of using optimisation and automation to do your rostering? For customers like Field Mining Services it is:

  • Better workforce fatigue management
  • A complete understanding of the value chain from mine to port
  • Substantially increased compliance with site specific access rules including fatigue, D&As, and site specific qualifications.
  • Increased visibility of workforce fatigue across multiple job sites.
  • Significantly reduced overall administration effort
  • The ability to tackle the next phase of growth with certainty around one of the most challenging areas – staff and fatigue management
  • Transparency across all departments and a single source of truth.

In other industries we have also seen benefits with improved employee engagement and experience by being able to take into account employee preferences and desires and then automatically catering to these needs. This leads to employers becoming employers of choice and staff bringing their experience and good habits back to your organisation instead of another casual staff provider. 

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Agribusiness Optimisation Solutions

Maths and Machine Learning for Agribusinesses

Mathematics powered by computers is changing the world we live in. At Biarri we see this everywhere, across every industry, and I’m sure you do too. Recently we have delivered a number of Machine Learning and Mathematical Optimisation solutions for Agriculture businesses in Australia and were fortunate enough to be invited to speak at the recent Case IH agri-business conference in Mackay.

Ash Nelson, Biarri’s co-founder, presented on Maths and Predictive Analytics for better business decisions. He described how our everyday lives are being changed by corporations leveraging large data sets, advanced statistical analysis and powerful computing resources. Ash then outlined how these same set of technologies can be utilised to improve business decisions in agriculture. This includes optimising agricultural supply chains and port operations, reducing unplanned equipment failures by using intelligent predictive maintenance algorithms or to improve health and safety outcomes for farm workers by better identifying areas of best practice to inform injury prevention initiatives.

Are you interested in leveraging your data using advanced maths to make better business decisions? Don’t hesitate to get in touch with our friendly team.